The challenge
The lending team handled applications through spreadsheets, email and WhatsApp. Approvals took days, documents went missing and there was no audit trail for regulators.
What we did
We ran a two-week discovery with credit, operations and compliance, then designed and built a single platform for the whole loan lifecycle.
- Applicant portal with KYC upload, e-sign and status tracking
- Underwriter dashboard with rule-based credit checks and maker-checker approvals
- Role-based access, full audit logs and encrypted document storage
- Infrastructure on AWS defined in Terraform, with staging and production environments
The results
Approvals that took days now take hours, every decision is logged, and the operations team has a single place to work.
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